Terms of Service
Last updated: April 27, 2026
These Terms of Service ("Terms") govern your access to and use of NT Broker AI ("the Service"), operated by Bernotas Company Limited MB, a limited liability company registered in Lithuania, EU.
By using the Service, you agree to these Terms.
1. Service description
NT Broker AI is a software-as-a-service platform that helps real estate brokers manage prospect inquiries via email automation and AI-generated responses. The Service connects to your Gmail and Google Calendar accounts via OAuth to read incoming emails, draft replies, and schedule tours on your behalf.
2. Account registration
To use the Service, you must:
- Provide accurate, current registration information.
- Be a licensed real estate broker or otherwise authorized to act on behalf of clients in property transactions.
- Be at least 18 years old.
- Maintain the security of your account credentials.
You are responsible for all activity that occurs under your account.
3. Acceptable use
You agree NOT to:
- Use the Service for any unlawful purpose or in violation of any applicable laws.
- Send spam, phishing emails, or unsolicited bulk communications via the Service.
- Attempt to access other users' accounts or data.
- Reverse-engineer, decompile, or otherwise attempt to extract source code from the Service.
- Use the Service to harass, defame, or harm any individual.
- Upload illegal content, including pirated materials or stolen personal information.
Violation of these terms may result in immediate termination of your account.
4. Your content
You retain ownership of all content you upload to the Service (listings, photos, prospect contact lists, etc.). By uploading content, you grant us a limited license to store, process, and transmit that content as necessary to provide the Service.
AI-generated draft responses are produced based on your inputs and conversation context. You are responsible for reviewing and approving outbound communications before they are sent on your behalf.
5. Third-party integrations
The Service integrates with third-party platforms including Google (Gmail, Calendar), OpenAI (AI processing), and others. By connecting these integrations, you authorize us to access your data on those platforms as described in our Privacy Policy. Your use of those third-party platforms is governed by their own terms and privacy policies.
6. Service availability
We strive to maintain high availability but make no guarantees about uptime. The Service may be unavailable from time to time due to maintenance, upgrades, or unforeseen issues. We will make reasonable efforts to notify users of planned maintenance in advance.
7. Pricing and payment
Pricing terms are described separately on the Service's pricing page. By upgrading to a paid plan, you authorize recurring charges to your payment method until you cancel.
Refunds: subscription fees are non-refundable except where required by EU consumer protection law.
8. Termination
You may terminate your account at any time via your account settings or by emailing arturas@bernotascompanylimited.lt.
We may suspend or terminate your account if you violate these Terms, fail to pay subscription fees, or for any other reason at our discretion. We will provide reasonable notice except in cases of serious violations.
Upon termination, your data will be deleted as described in our Privacy Policy.
9. Disclaimer of warranties
THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, TO THE MAXIMUM EXTENT PERMITTED BY LAW. We do not warrant that the Service will be uninterrupted, error-free, or that AI-generated responses will be accurate or appropriate for any specific situation.
You are solely responsible for reviewing all communications generated by the Service before sending them.
10. Limitation of liability
To the maximum extent permitted by law, our total liability for any claim arising from your use of the Service shall not exceed the amount you paid us in the 12 months preceding the claim.
We are not liable for indirect, incidental, special, or consequential damages, including lost profits or business opportunities.
11. Governing law and disputes
These Terms are governed by the laws of the Republic of Lithuania. Any disputes arising from these Terms or your use of the Service shall be resolved in the courts of Lithuania, unless EU consumer protection law grants you the right to bring proceedings in your country of residence.
12. Changes to these terms
We may update these Terms from time to time. Material changes will be communicated via email and posted on this page with an updated "last updated" date. Continued use of the Service after changes constitutes acceptance.
13. Contact
For questions about these Terms, contact:
arturas@bernotascompanylimited.lt
Bernotas Company Limited MB
Lithuania, EU